[Resolved] Samsung India — samsung grievance reminder-12- re: grievance call-samsung care team india
We are still waiting for the visit of your team as till today we are not received any information that on what ground we received the details (On mail) as per the samsung technical team.
This is really pathetic that after so may mail/ calls / reminder mails we are not getting any proper response with site visit to justify the scenario.
So now what...?
Should i start sending the mail to all media just to let them know what the higher management doing as they really not bother to reverts on mail’s.
As the gurugram team is really not at all responsive and moreover they are not even interested to talk.
We need case clearance asap else we have no alternates only to put all facts and fraud done by the samsung team in front of media and indian judiciary system.
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Mar 6, 2019Complaint marked as Resolved
Jan 31, 2019
Samsung India customer support has been notified about the posted complaint.
Jan 31, 2019Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002