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[Resolved]  Samsung India — samsung grievance reminder-12- re: grievance call-samsung care team india

Dear all,
We are still waiting for the visit of your team as till today we are not received any information that on what ground we received the details (On mail) as per the samsung technical team.

This is really pathetic that after so may mail/ calls / reminder mails we are not getting any proper response with site visit to justify the scenario.
So now what...?

Should i start sending the mail to all media just to let them know what the higher management doing as they really not bother to reverts on mail’s.

As the gurugram team is really not at all responsive and moreover they are not even interested to talk.
We need case clearance asap else we have no alternates only to put all facts and fraud done by the samsung team in front of media and indian judiciary system.

Regards
Ashwani
samsung grievance reminder-12- re: grievance call-samsung care team india
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Mar 6, 2019
Complaint marked as Resolved 
Jan 31, 2019

Complaint Status

Samsung India customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2019
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Complaint comments  1 CommentShareTweet

Comments

Sir i use your's company washing machine since 2012 but last 2 to 3 months i facing many problem in my machine. i requested to you please check this at earliest.
tan4bun's reply, Jan 25, 2019
Please check my product as earliest
Samsung India Customer Care's response, Feb 1, 2019
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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    Samsung India
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