[Resolved] Samsung India — samsung india - poor service quality for mobile phones | |||
I have purchased samsung mobile j 7 pro on september 2018. From starting i am facing problem firstly i face problem o heating for that they have replace folder secondly after that problem of battery arise thirdly the no response error occure msg still not resloved the problem of no response after there is network error for that they said they have changed pcb i. E moterboard if the pcb is change then imei should also been changed now there is previous problem also and folder problem also touch is not properly workin g. Visited many time to the samsung service centre hcl services rajpur road dehradun. Every time same engineer check the handset. No proper rsponse Was this information helpful? | |||
Aug 4, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 21, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd Verified Support Jul 02, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
 2 Comments | |||
Comments
Yet not get any call.Worst company.i[censored] are not able to satisfy the cistomer then why you ate making these worst products .Not value fof money.Visited service centre 15 to 20 tomes but in your record it is only 3 to 4 times what the hell is this worst service centre hcl services limited balaji tower near yak petrol pump 55 rajpur road .engineers are not upto the level of samsung.opposite service center there is garg telecom u can take any original display of samsung from there because there is game is of money engineers sells original folder to the shop .service centre is money minded no checking of engineers while entry and exit from the service centre.long waitung time i want yhe complete replacement of handset as it is becoming repeat repair case of the product .
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+91 89 3993 9899 [Customer Care]
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd