[Resolved] Samsung India — Samsung j2 gold | |||||
Dear Madam/Sir, I would like to draw your kind attention that I have purchased one mobile handset (IMEI no. [protected]) from City Mobile, Sector-6, CDA Cuttack, on 17.09.2016 (as per bill no. 11206). After using for a few days the display light was cut off resulted the mobile light is off. I went to the the service center but they have refused me to do the needful. In view of the same I am writing to you to do the needful at an early date. Photo of the mobile as well as the bill are enclosed herein for your record please. Thanking you, Yours truly, Banoj Nayak Ph No. [protected] (C/o L&T, 3C/547, CDA, Sector-8, Cuttack: 753014) Mail ID: [protected]@gmail.com Was this information helpful? | |||||
Feb 16, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 16, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||||
 3 Comments | |||||
Comments
My j7 mobile was damaged due to screen brinkling and i got refund because i have still warrenty .. two of my friend have same problem on same model but their warrenty is over what Samsung do to make the loss Good ??? I have full faith on samsung do solve this problem
Reply
I am Sunil Kumar from Lucknow. I have a samsung Mobile under warranty period . This time Mobile charge is not working proper so I visited your care .
But They do not want to take under warranty period . They charge repairs.
plz provide information otherwise I complain consumer court..
Sunil Kumar
[protected]
But They do not want to take under warranty period . They charge repairs.
plz provide information otherwise I complain consumer court..
Sunil Kumar
[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18882
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information