[Resolved]  Samsung India — Samsung j5 2015

Address:Jind, Haryana, 126116
Website:samsung

Hello my name is Rohan
I bought a samsung j5 2015 on 23september 2015
After a month a battery problem is detected that is the phone will dead by power off automatically, when the charging remains 35%.
I complained about it at service centre then they say that it will become good after repairing then i repaired my phone in service centre 3times within 1 year but the phone didnot work properly and the problem continuous and now the members of your complaint centre are now saying that the phone will not be repaired ever. So please find a solution or replace my phone otherwise i knock the door of consumer court
The iemi no. Of the phone is [protected]
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Jul 1, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
May 24, 2017
Updated by Rohan Mittal 1840
Please reply fast
Hope to get a posituve reply
Verified Support
May 25, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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