[Resolved]  Samsung India — Samsung J7

Address:Dakshina Kannada, Karnataka

My phone is suddenly switched off on 27th jan 2017 (purchase date of the phone is 05.07.2016) one of the worst phone i even seen now days in samsung..

past several days i am continuously contacting them regarding my phone.. still they giving stupid answer part is not available.
Its almost one month now.. still they awaiting for the part..

I need refund i dont want to use samsung phone any more now.. this is my third phone which giving problem with in warranty period.

I am really worried about the phone too as the owner of the company in jail.

job sheet no - [protected]
Was this information helpful?
No (0)
Yes (0)
Mar 30, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Feb 24, 2017
haridh96's response
Marking as resolve without resolving
Verified Support
Feb 27, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I m buying samsung refrigerator when i have received the product is defective and problems...
When i receiveed cheque amount less then on bill

Thanks I finally got mobile, also I am surprised to see the phone found damaged.
Trouble had been troubled more !!!
Please suggest my way forward.

I have Samsung Galaxy TAB3 210. From last 15 days whatsapp application not update from play store because this TAB not support upgrade version of this application. so please provide me a solution so that I'll run this app on my TAB.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information