[Resolved] Samsung India — samsung j7 max

Ramsmtk

from Khammam, Telangana

Address:

Venkata ramana Automobiles,Khammam,507001, 507001

Mobile switched off and not getting switch on. I have visit nearest samsung dealer they checked and inform the mobile mother board having problem leads to not switching on and they informed me this is out warranty case so that they cont carry the repair/ replace. Work should be carried under the paid basis.

I have purchase my mobile with the cost of 15k.in with in 20 months how the mobile board got effected. This not fair to samsung.
Kindly communicate and resolve my issue asap.

[protected]
Rambabu
Comfortable in telugu language

+1 photos

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Jul 10, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2019

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

Jun 11, 2019

Updated by Ramsmtk Till no response from Samsung. I dont think this kind of lazy reaction from your end.