[Resolved] Samsung India — samsung j7 max mobile

Jaleel Hashir

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500036

I have purchased the j7 max mobile 2 months back but my phone wifi not working good every one minute its disconnecting wifi. I called customer care but they not responding pls suggest what should i do its very embarrsing pls tell me immeaidiatly on [protected] i have fed with doing every time connecting pls help me 17000 rs i have spent its very huge money do the needfull
Regards
Jaleel
Ph #[protected]

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Feb 22, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2018

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

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Comments

Prakasha ls

from Bengaluru, Karnataka

I received mail not received your parsal coriyar fake are tru please reply

Samsung India Customer Care's response, Jan 19, 2018

Verified Support

Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd