Dec 20, 2016
Updated by mdsalahuddinbanduqwala I bought
Samsung J7 2016 by
Amazon. in one month before. but it is not working still from a week. To resolve this problem I had contact to the customer Care of
Amazon. He said that I have to contact
Samsung service center of my city. So I contacted
Samsung service center, because it is in guarantee period, but he is saying its touch pad is not working and he is demanding Rupees 6000/- to repair this problem.
Please help me sir, I bought this mobile in Rupees 16, 199/- and again I have to pay 6000 Rupees.Why Sir? Is the 16200 Rupees of mobile will work only for one month.? Please help me and contact me as soon as possible. I will be thankful to you.
Dec 20, 2016
Updated by mdsalahuddinbanduqwala I bought
Samsung J7 2016 by
Amazon. in one month before. but it is not working still from a week. To resolve this problem I had contact to the customer Care of
Amazon. He said that I have to contact
Samsung service center of my city. So I contacted
Samsung service center, because it is in guarantee period, but he is saying its touch pad is not working and he is demanding Rupees 6000/- to repair this problem.
Please help me sir, I bought this mobile in Rupees 16, 199/- and again I have to pay 6000 Rupees.Why Sir? Is the 16200 Rupees of mobile will work only for one month.? Please help me and contact me as soon as possible. I will be thankful to you.
Dec 20, 2016
Updated by mdsalahuddinbanduqwala I bought
Samsung J7 2016 by
Amazon. in one month before. but it is not working still from a week. To resolve this problem I had contact to the customer Care of
Amazon. He said that I have to contact
Samsung service center of my city. So I contacted
Samsung service center, because it is in guarantee period, but he is saying its touch pad is not working and he is demanding Rupees 6000/- to repair this problem.
Please help me sir, I bought this mobile in Rupees 16, 199/- and again I have to pay 6000 Rupees.Why Sir? Is the 16200 Rupees of mobile will work only for one month.? Please help me and contact me as soon as possible. I will be thankful to you.
Dec 21, 2016
Updated by mdsalahuddinbanduqwala I bought
Samsung J7 2016 by
Amazon. in one month before. but it is not working still from a week. To resolve this problem I had contact to the customer Care of
Amazon. He said that I have to contact
Samsung service center of my city. So I contacted
Samsung service center, because it is in guarantee period, but he is saying its touch pad is not working and he is demanding Rupees 6000/- to repair this problem.
Please help me sir, I bought this mobile in Rupees 16, 199/- and again I have to pay 6000 Rupees.Why Sir? Is the 16200 Rupees of mobile will work only for one month.? Please help me and contact me as soon as possible. I will be thankful to you.
Dec 21, 2016
Updated by mdsalahuddinbanduqwala I bought
Samsung J7 2016 by
Amazon. in one month before. but it is not working still from a week. To resolve this problem I had contact to the customer Care of
Amazon. He said that I have to contact
Samsung service center of my city. So I contacted
Samsung service center, because it is in guarantee period, but he is saying its touch pad is not working and he is demanding Rupees 6000/- to repair this problem.
Please help me sir, I bought this mobile in Rupees 16, 199/- and again I have to pay 6000 Rupees.Why Sir? Is the 16200 Rupees of mobile will work only for one month.? Please help me and contact me as soon as possible. I will be thankful to you.
Dec 21, 2016
Updated by mdsalahuddinbanduqwala I bought
Samsung J7 2016 by
Amazon. in one month before. but it is not working still from a week. To resolve this problem I had contact to the customer Care of
Amazon. He said that I have to contact
Samsung service center of my city. So I contacted
Samsung service center, because it is in guarantee period, but he is saying its touch pad is not working and he is demanding Rupees 6000/- to repair this problem.
Please help me sir, I bought this mobile in Rupees 16, 199/- and again I have to pay 6000 Rupees.Why Sir? Is the 16200 Rupees of mobile will work only for one month.? Please help me and contact me as soon as possible. I will be thankful to you.
Dec 21, 2016
Updated by mdsalahuddinbanduqwala I bought
Samsung J7 2016 by
Amazon. in one month before. but it is not working still from a week. To resolve this problem I had contact to the customer Care of
Amazon. He said that I have to contact
Samsung service center of my city. So I contacted
Samsung service center, because it is in guarantee period, but he is saying its touch pad is not working and he is demanding Rupees 6000/- to repair this problem.
Please help me sir, I bought this mobile in Rupees 16, 199/- and again I have to pay 6000 Rupees.Why Sir? Is the 16200 Rupees of mobile will work only for one month.? Please help me and contact me as soon as possible. I will be thankful to you.
Verified Support
Dec 22, 2016
Samsung India Customer Care's response Dear Customer,
Greetings from
Samsung.
With the reference of your feedback regarding
Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd
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