[Resolved]  Samsung India — samsung-led-tv

Address:

560040

Hello

Greetings for the day.

This is with regards to - samsung led - tv - which i have purchased on

July-09-2016. (Model - [protected]) -

With the phone :[protected] and

The mail id : [protected]@gmail.com.

First when i purchased in pai showroom - vijayanagar - bangalore,
With the price of around (24k) - the sales persons gave all the wrong information about the tv features.

When it fixed in house and checked what ever the features the sales persons told it is not available.

And if you people would have tell that the samsung tv - will work only
One year., that time only i would have go and buy other tv (Like lg etc..). This is full of cheating and giving wrong information to the customers.

And regarding warranty - got message and i called to the customer service - as i have been told that one of your executive will give a call and collect money on july 1st week. He has not come and my warranty is not available now.

I think - samsung tv life is only 1-year. Please announce this to the customers with immediately, so that others will not get cheated like me.

Exactly 1-year of purchase (July-2017) have problem with the color and now - on the screen one line is coming.

When i contacted to the customer service engineer he is saying the screen will cost - around 12k.

I just want to ask you, that - am i a mad person that again to spend that much of amount for the low quality tv's - samsung.

I am using - samsung - washing machine also from quite a long time. But i did not expect this worst experience. It is good that i can inform this to my well wishers / friends / colleagues

Do not ever never buy any samsung products, and i tell my experience.

Now - i am asking you, what is the solution to the screen replacement / and want to go for the warranty.

If not please tell - that your products will work only
For 1-year / and after one year - we have to throw it in to the dustbins.

I am not at all happy with your product/ wrong / false and cheating promises to the customers.

Request: please do not cheat and give wrong promises to customers like me -
As (24k) worth product willwork only
1-year means, it is a lot problem for us. To bear and buy other product.

Thanks for your great service

Ramana kumar

[protected].

[protected]@gmail.com