[Resolved] Samsung India — Samsung memory card & power bank

Gourav Kekan

from Indore, Madhya Pradesh

Address:	Indore, Madhya Pradesh, 452001
Website:	www.online media combo.com

I have ordered the Samsung 25000 MAH power bank & 64 GB memory card on dated 18.04.2017 through order no.[protected]. I got this product on dated 21.04.2017 but I want to return this product as Memory Card is not working in Mobile Handset and Power Bank gives backup for very little time like 5-10 minute only.
Please take return this product and refund my amount of Rs.999/-
Also suggest us way of return this product.
If you wish to communicate anything more you can call me on mob no [protected]

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May 31, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2017

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)