[Resolved] Samsung India — Samsung mobile | |||||
I bought samsung j2 pro 2016. The product auto restarts frequently and overheating withi 10 days of buying. It is not resolved though serviced for 5 times. The problem is still worse. The company is not also responding. The product does not have a life time of 10days. The samsung company is not replacing or refunding this defective product after so many phone calls. They are giving irresponsible answers. I'm totally depressed due to their irresponsibility. Kindly do in my favour Was this information helpful? | |||||
Feb 11, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 11, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience team Samsung India Electronics Pvt Ltd (SW Asia RHQ) | |||||
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Display or screen not working but Audio or sound is OK
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