Samsung India — samsung panel issue | |||
HI Samsung Team, Greetings ! I am Anil Kumar, i will be available on [protected]@gmail.com . i am staying in Lawson bay colony, Visakhapatnam -530017 . This regrading my Compliant on Samsung in consumer helpline ( docket id[protected]. Product Name : Samsung Curve TV Model No :- UA40K6300AKLXL Serial No :- 0A7X3PCHA02842D Invoice No:- FS/MT/2307 ( purchased on Girias Investment pvt ltd showroom ) My compliant is regrading my TV got panel issue on 6month back . I am requesting your team from past 1 month for free replacement . Actually i have trusted Samsung product and purchased TV with 60000/- .Even though i am not capable to spend that much amount. but i feel it is one time investment and taken via Bajaj EMI . Now with in less than 2 year, i got panel issue. I have requested for free panel replacement . now your team provide for 50% discount that means i need to spend near 11, 000 rs. It is high amount for me. because i cannot effort that much amount now. But your Samsung team saying your "out of Warranty", Even i dint purchased Samsung TV for 1 year warranty. I dnt understand that Samsung product will work only 2 year. after that we need to kept high amount. How common man will trust Samsung products as a Brand product. My request is free panel replacement . please help on this case. Samsung assigned one contact person ( Nihal Bhat - Desk Phone +[protected] EXT:1530 ) Please find below email, i am requested your team for free replacement many times. They answer is only 50% discount on replacement. I cannot effort for that amount. Now i have only one solution is use this TV for few day . After that i need to throw into dustbin. I think Samsung Management expecting from customer same. Please find below i have attached my relevant documents. Finally my request is free panel replacement . i hope you support me Thank you ! Regards, Anil Kumar Was this information helpful? | |||
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Samsung India customer support has been notified about the posted complaint. Verified Support Jun 25, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
 2 Comments | |||
Comments
Please dnt trusted Samsung TV. I am suffeing alot for resolve my issue. Please dont buy Samsung Product. There cheating us provide cheap quality products. Better choose other lower brand product like Mi, VU. Because same warrenty provide. Even repair cost also very less. If purchase Samsung product due to brand.
There demading high amount from customer. You guys also suffer like me. I dnt want other suffer like me. Samsung gave very bad experience. My money is wasted now.
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There demading high amount from customer. You guys also suffer like me. I dnt want other suffer like me. Samsung gave very bad experience. My money is wasted now.
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd
Samsung gave very worst experience . I trusted Samsung & it is cheated me . i dnt purchased Samsung product any more. even i will inform everyone about my issue. It is not customer friendly company.