[Resolved] Samsung India — samsung refrigerator

vsa123

Address:

Baramati Samsung Service Center., 412303

All of sudden cooling function of refrigerator which is under warranty period stopped on dated 20/01/2020. As per complaint to customer care with complaint no. [protected] registered to the local Samsung service station at Baramati. Mechanic visited on 24/01/2020 and gave examination report having problem in compressor and PCB and service pipe line. Compressor was demanded to company is said but till today 10/02/2020 failed to deliver and repair. Service station is not taking any cognizance. No follow up is taken no information is given and still no repair is done. Repairing should be done ASAP. Its been so long and nothing is done. ASAP repair should be done.

Was this information helpful?

No (0)

Yes (0)

Mar 15, 2020

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2020

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd