[Resolved] Samsung India — samsung refrigerator-grievance call | |||
Dear management team, I would like to update you guys that samsung care and senior technical team is not at all supporting me in my samsung fridge fire accident case, i tried to connect with customer care team where from the escalationt team member-gaurav misbehaving over the call and then sr technician teams are not responding me properly and trying to misguide me in every point. My ticket numbers are [protected] & [protected] and now after so may days and increased hours i have no choice except complaint a file in indian judiciary system via consumer courts etc. Also for the massive harassment and inhuman behaviour even i am gonna to involve koira team and if needed will ask help from korian gov for the positive favour and set for penalties for all above charges for sure in coming days time for sure. Was this information helpful? | |||
Feb 7, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 07, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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