[Resolved]  Samsung India — samsung refrigerator/sound problem and no cooling at all.

Address:Hyderabad, Telangana, 500034

Sir i have take a samsung refrigerator 7 months back from hyderabad bajaj electronics showroom panjagutta barnch model code no: rt56k6378sl/tl compressor no: nn34m9112artt3 and serial no: 0d154dbk800607x. Its a samsung double door refrigerator which i purchased for (Rs 84000) seven months back and it is still in warranty. Since the day i purchased the refrigerator since the same week i had started facing problems in my refrigerator and you can cross check with the toll free team, and in this 7 months i had got the refrigerator repaired for 5 times for the same cooling problem since the day i have purchased it and now again i am going through the same problem again and again and now i am giving it for repair to the samsung people 6th time by calling the toll free number every now and then and requesting them to come and get it repaired and as they will and had never shown up for repair on the given date and time and now i am sick and tired of the refrigerator and i have a request to the samsung people that if it is possible please replace it with a new refrigerator and if it is not possible to replace it please i request you to send some people and take back the refrigerator free of cost from me and i am not interested in taking back the money neither i need the money just need you guys or your team to come and take the product from me as i am very much sick and tired of calling the samsung people for the same damm issue which occurs twice every month and cannot be rectified ever. Many technicians came from samsung team but still could not solve the problem i wish i had taken a lg product. I would have never faced such issue. Anyways please send some one to take the product away free off cost will buy a new lg product.
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Sep 21, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2019
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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