[Resolved] Samsung India — samsung s7 edge olympic edition screen replacement

mahesh tungar

from Yavatmal, Maharashtra

Address:

Nashik, Maharashtra, 422004

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https://www.consumercomplaints.in › samsung india › samsung india — s7 edge one time screen replacement @990
[resolved] samsung india — s7 edge one time screen replacement @990

1 review
Pr priyanka presswala on jun 24, 2017
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I have always been a loyal samsung customer using all samsung devices. I had received samsung s7 edge special olympics edition in olympic's 2016 and the one time screen replacement offer is available for everyone who bought it on and after 1 october 2016. I now have my s7 edge screen broken now the new screen charges are 16000 as i have checked. I feel very disheartened as i have always bought latest of samsung phones like s3, s6 edge and now s7 edge no matter what price they come with, but i am not considered eligible for the screen replacement offer although i have bought the phone at a higher price than those who bought it in october 2016. I would be really happy if my request is considered as i have always been a samsung loyal fan.

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Sep 1, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd