[Resolved] Samsung India — samsung service center cannaught cidco aurangabad | |||
Dear sir, I purchased samsung j7 6 in january 17. And it stopped working on 20 oct 17. May be because of cold atmosphere. So i visited ur service center to repair mobile on 23.10.2017. But ur service center refused to give me warranty benefit, they told me that it was water damaged so you will required to pay 3 to 4 thousand. Though it was not true, but i agreed on their statement, because i want my mobile in ok condition. So i agreed to pay money. So i submit my mobile and visited again next day on 24-10-17 in evening for asking status of my mobile. After waiting for two hours they told me that there are very low chances to repair mobile, but we will try and will tell you in five days. I was not agree. So i took my mobile back. And visited private mobile repair shoppe. And they repaired my mobile in rs.200/- and only in 10 minutes. So i request to closed ur service center. And stop giving warranty or guarranty on mobiles. Was this information helpful? | |||
Nov 25, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 25, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided. However if you are still facing some problem in the product performance, we request you to share the details of the same. Our customer service team will shortly get in touch with you for providing resolution to your concern Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
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