[Resolved]  Samsung India — samsung tv 43 inch uhd side looks brighter than front

Address:Bangalore, Karnataka, 560015

I purchased just last month 4k 43inch uhd, why is 4k uhd looks brighter from the side. I observed when i watched it from the side. I don't find this problem in any other samsung tv's. But y only this. I am really disappointed after paying so much, did not get any pleasure of watching tv. Pls look at the difference the first pic is from side and second one from front.
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Feb 17, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Jan 15, 2018
Updated by Kavitha hk
Looks brighter than the actual colour from front. Its really not worth. How come there be difference from the side view when other TV's are not having such problems. I will never thought I would get cheated/disappointed from such good brand. I am regretting from this a lot even after paying more than LG and Sony Bravia with same configuration.

Verified Support
Jan 15, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Jan 17, 2018
Updated by Kavitha hk
Samsung 43 inch, 4k UHD 108 cms model # 43MU6100. Paid 68 k purchased from Samsung exclusive showroom, thinking it will be a good product, but later I realised that it has the problem in the side view looks blur in this model as you go to right or left side, when we check with Samsung service or customer care they say it's the feature present in the Model & not the problem. then y should they produce such product & realize to market. Samsung being such big co. who have done lot of R&D to bring the product to the market, why they have gone wrong in it. How they can expect every one to sit in the front & watch the TV which has good picture quality only from front & bad which is blur from the sides & if it's an old movie which will less resoultion will look completely blur & can't see the pictures clearly. It's completely a disappointed product. The customer will be innocent or will have nill knowledge about the product they go thinking with UHD & paying so much they will be given a better product. I Strongly recommand Indian Consumer Complaints team to review the product & please stop this product manufacturing & selling them in the market. I am regreting after buying this product & i don't wont other customer to feel the same or disappointed after buying this product. Please take necessary action as soon as possible before other customer face the same issue.
Jan 18, 2018
Updated by Kavitha hk
Updated by Kavitha hk, Jan 17, 2018
Samsung 43 inch, 4k UHD 108 cms model # 43MU6100. Paid 68 k purchased from Samsung exclusive showroom, thinking it will be a good product, but later I realised that it has the problem in the side view looks blur in this model as you go to right or left side, when we check with Samsung service or customer care they say it's the feature present in the Model & not the problem with the panel. How can a blurriness be part of feature and why should they produce such product & realize to market. Samsung being such big co. who have done lot of R&D to bring the product to the market, why they have gone wrong in it. How they can expect every one to sit in the front & watch the TV which has good picture quality only from front & bad which is blur from the sides & if it's an old movie which will less resolution will looks blur & can't see the pictures clearly. It's completely a disappointed product. The customer will be innocent or will have nill knowledge about the product they go thinking with UHD & paying so much they will be given a better product. I Strongly recommend Indian Consumer Complaints depth. to review this product & please stop this product manufacturing & selling them in the market. I am regretting after buying this product & i don't wont other customer to feel the same or disappointed after buying this product. Please take necessary action as soon as possible before other customer face the same issue or get cheated.
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