[Resolved] Samsung India — samsung z4 is bad device and incomplete work android apps | |||
I have purchased a sumsung mobile z4 containing tizen store version on 05.11.2017. The mobile can only be used with the application available therein. No provision is made in this application for down loading of apps and other applications.2g, 3g and 4g facility fell down of this device. Therefore, the set is completely useless and needs be replaced by android application. I hope the company will realize the difficulties of the customers and replace the mobile with that of android application to save the reputation of the company, Was this information helpful? | |||
Dec 24, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 21, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
2 Comments | |||
Comments
It's not fresh and not working properly so I choose but then this when my wife received this condition is not Good so I request to Snapdeal to take it back as soon as possible
Samsung India Customer Care's response, Nov 30, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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+91 89 3993 9899 [Customer Care]
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd