[Resolved]  Samsung India — Samsung mobile phone j7

Address:147001
Website:SAMUSUNG

I am facing the same problem from the starting when i bought this mobile but i came to know this problem when people complain me about that your no. Is not reachable. I went to sercvice centre 3 times in the last few months and subit my request for the same problem but still i am facing same problem. Last time i went to service centre according to them they have changed some parts in the mobile. I dont have much time to go again and again tio service centre in patiala as i am working outside the city where service centre is not available. Please look for this problem seriously, the details are :

Paroblem i am facing is sometimes it will take for outgoing call and will show dialling even for 5 minutes and when other are dailling my no, it shows no reachable. This is happening in the full network with the both sim even the mobile networki is working at the same time and i am recieving the messages and sending messages inwats app at the same time when happening this problem. Please look for the same.
Date of puchase :[protected]
Produce name : samusung j7
Customer name rohit kumar
Model j700f/dd
Fcc id a3lsmj700f
Service centre in patila leela bhawan new opened

Regards
Rohit kumar
[protected]
[protected]
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Apr 1, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd
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