[Resolved]  Samsung India — screen problem

There is purple dot appeared on screen just after 7 days of purchase.display is damaged .no body picked the call at customer care after 7 o clock ..local service center denied to replace ..pl provide the solution.i have spent 19000.after bearing this much monetary loss and I get nothing in return.i dnt want to repair it..just replace it .plz pay heed as soon as possible to resolve this problem.
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Feb 12, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I purchase this phone in 5th oct 2017 from flipkart. from jan-2018 month it not taking charge.

it taking to much time to charge the battery.i need full day to plug it on socket.

please help me to change this.

I attached the photo of bill.

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