[Resolved] Samsung India — service charge collected but tv not repaired | |||
I have registered a service request in sep 2018 for my samsung lcd tv. Samsung engineer visited and collected 295 rupee and told that after receiving defective part he will visit but till now he did not visit and tv has not repaired till now and samsung also refusing for refund the amount. My registered mobile no is [protected]. I have registered so many complaints but tv not repaired. Latest customer request number is [protected]. I am getting from samsung that service engineer will visit but nobody is coming. Already approx one month passed but no resolution done. Was this information helpful? | |||
Dec 18, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 01, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
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