[Resolved]  Samsung India — Service issued

Address:Hooghly, West Bengal, 712201

Tarkeshwar shaw purchase a samsung mobile a510 - black, rs.21900/- on before 5/6 months.

Unfortunately i am facing a minor problem in my handset, i went service center for defective set, but service center does not entertain my case in spite of have warranty period.

So tell me what i can do???

Please solve this at the earliest.
Name :tarkeshwar shaw
Cont:[protected]
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Jul 1, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 29, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Customer ref No. [protected]/[protected] for 2 Inverter AC priced around 1 Lakh. In 3 years the product is not working though fitted in very safe environment. Launched complaint on 18-May-17 but no action taken. Only the AC has been uninstalled and kept at my place. No one is following up on this.
Samsung India Customer Care's response, May 29, 2017
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

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