[Resolved] Samsung India — side by side refrigerator rs554nrua1j not cooling
I have purchased samsung side by side refrigerator rs554nrua1j last year it's not even 14 months and it's stopped cooling.
We tried reaching to the service team but no response since last two days.
I have read the some complaint about the product looks like it's a faulty device only.
Having such huge price it should already work for 4-5 years.
I don't want to pay any more in this product samsung should take it back. The product is disappointing.
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Apr 13, 2018Complaint marked as Resolved
[Mar 12, 2018] Samsung India customer support has been notified about the posted complaint.
Navdeep Kundu's response Mar 04, 2018 SD card not working
Verified SupportSamsung India Customer Care's response Mar 13, 2018 Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002