Samsung India — Sm-a510fzdfins/problem/under doa period but no doa issued

Address:

Chandigarh, Chandigarh, 160036

Dear concern i purchase a5 model on 23 sep 2016 which having some defects and submitted at samsung mohali, punjab for doa on 26th sep 2016.

Problem details:
1. when we play games (world cricket championship 2) on this handset its ppi start getting break after few second play, i observed this handset having issue most of the games 100mb size. but service center denies for this by saying we are not responsible for 3rd party app. may i know what is the meaning of android if we cant use 3rd party apps in it.

2. even if i compare this handset with sony mobile same super amoled lcd and same format video this phone video quality is poor. service center also denied to get compare and provide any solution on behalf of comparison

3. finger sensor accuracy is not 100% its had this issue also which i display to service center authority also, now they accept this and ask me to dispatch handset to next authority for solution.

May you pl explain i had bought this product to get suffer or to use it. since i purchase it lots of time i visited service center but till the time no solution has been offered from samsung.

Pl provide me solution over it. my service request bill no. [protected]

Looking forward for the solution.