Samsung India — SM-T810 -Product not Working

Address:

Gandhinagar, Gujarat, 382421

Dear Team,

I am writing a mail regarding the SAMSUNG Galaxy TabS2 issue.When I bought this product from JBHIFI Sydney Australia, that time JBHIFi representative told me, SAMSUNG company is providing the warranty support across the world.I bought this product on date 26 dec15 from JBHIFY.Due to personal issue, I moved to India permanantaly and since Feb16 I am in India.

Since last 6-7 months, My Tab is not working and here(India) I approach to Samsung support centre and they are not ready to providing services to me as product was bought from out of India.Then I called to SAMSUNG customer care centre[protected] and got same response from customer care as well.

SAMSUNG Galaxy TabS2 is in under warranty period and no one is ready for attending my call on this issue.Please help me on this is

I spoke with SAPNA(sapna.[protected]@partner.samsung.com), She was telling as I have pay repair cost.
Why should repiar cost to them as my TAB is in Under warranty period.

SM-T810 (32GB)

Product Serial No-S/N:RF2G802XL1T

Payment Reference Number-74564455363102643470416

I expect your cooperation in this matter.
Regars
Balram
[protected]