[Resolved] Samsung India — software updates a8 star mobile

 
1 Review
 Rishabh P on Jan 14, 2019
Why am i not receiving any kind of software updates in my mobile.. I am still having security patch of 1july 2018... This mobile price is so high but in for updates its very slow using this mobile since a month but haven't received a single update. Infact every other phone gets update in a week or two i dont expect this from such a big brand like samsung

software updates a8 star mobile
Complaint marked as Resolved Feb 14, 2019

Complaint Status


[Jan 14, 2019] Samsung India customer support has been notified about the posted complaint.
Verified Support
Samsung India Customer Care's response, Jan 14, 2019
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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    Samsung India - software updates a8 star mobile