[Resolved]  Samsung India — split ac

Address:

Jhansi, Uttar Pradesh, 284002

I have purchased split ac for my home 1 years back, the person who came for installing ac did not installed it correctly, we called him as new ac was not providing good cooling, he told us after first free service it will work well, still after that it does not worked well, after that winter came he came for ac last free service and still we were not satisfied with his service he just give us his number for any instance, by his nice behavior my parents thought he might be saying correctly, this summer i reached home and i found that it is not cooling.
I don't know how this problem should get fixed, reached out to him he refused to help and started saying it is out of warranty we can't help, how can such a brand like samsung can do this to there customer. People are taking product with brand name and last we got such a bad service.
Service guys are trying to make money for themselves.

I am writing down from jhansi (Uttar pradesh) -284002.