[Resolved] Samsung India — stolen samsung galaxy j7 max

[Resolved] Samsung India — stolen samsung galaxy j7 max

I IffatShakir

The mentioned mobile was stolen. name of the owner: mr. Noor mohamed pakkir mohamed date of incident: 27th march desirable resolution of the complaint: to lock the mobile phone so nobody else apart from the owner can use it imei no.: [protected] model: sm-g615f/ds made in: india manufactured by: samsung india electronics pvt. Ltd. month & year of manufacture: october 2017 Was this information helpful? No (0) Yes (0)
May 30, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 16, 2018 Samsung India Customer Care's response Dear Sir, Greetings! This is in regards to the complaint of your Samsung Mobile. We are sorry to hear the loss of your mobile phone. As an immediate step incase FIR for the same is not registered so far, we request you to kindly do the same at the earliest to avoid any misuse of the phone and data. The feature of “FindMyMobile” which helps to find your device in case it is lost and also helps you to protect your data, the same needs to be activated by the customer on his/her own by login to Samsung account and enabling the required options on the mobile. We would also like to state that all the basic features, interface etc. are explained at the point of sales. As there has been no deficiency in the product/services we would not be able to consider any request for replacement/refund for this product. Thanks & Regards, Customer Experience Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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