[Resolved]  Samsung India — Sub:- Problem of Warranty Issues Miss Behave Service Centre team SM-J710FZDUINS , mo-[protected]

Address:

Sabarkantha, Gujarat, 383001

To,
Mr.Rajiv Ganju Sir
General Manager
Head of Service

Sub:- Problem of Warranty Issues Miss Behave Service Centre team SM-J710FZDUINS, IMEI No. [protected]. Complaint no is:-[protected] bill no is:-[protected]

Dear Sir,

With reference to subject mentioned above, I have purchased a new Samsung galaxy phone from your retailer online bay with flipkart, on 29/06/2016 in cash of Rs.15999/- INR. Now I am facing the problem of speaker voice on call time in the phone. I have been using internet in the phone since a long time and I have purchased this phone for net surfing and regular use . When I asked this problem to your customer care executive, I was told to contact customer care in himatnagar. I met Mr.Manish there and he miss behave including with sandip prajapti both are use raf Lange told me you can go and rapier your phone with local and go to dealer told your problem way are this service centre in himatnagar that’s type comment and Lange we parches this Samsung product I am facing this problem and now Mr.Manish says that there is problem in speaker voice waiting for the parts 4 days than i told if possibly please support arrange this parts your care he told me miss behave including with sandip prajapti both are use raf Lange told me you can go and rapier your phone with local and go to dealer told your problem

Now I asked the . Now I am getting tried with this phone and service which is being provided by your company. I have been roaming here and there from one week and no solution has come yet. I have been a loyal customer of Samsung Mobile but this time I feel that I have made a big blunder that I purchased Samsung phone since no response from your customer care executive and all. This is my humble request to you please check the phone properly and change if necessary.

I am looking forward for your cooperation and early reply.

Regards
MALEK SOEB A
[protected]

Note:- I have already informed Ritesh Sharma {Area Manager, Gujarat} regarding this issue.

Note :last 2 day not call resive area manager not ( poor)rep samsung customer support
Plz fast process.