[Resolved] Samsung India — target and cnn | |||||
Dear sir, This is to bring you in notice that i'm facing lot of issues regarding samsung. 1. Target - the target you are giving us is not proper. Due to which it affect our activation which result in increase in our target. This problem is understood by dealer only. 2. Credit not is not received on time. Every time this problem affects our sale but no solution is provided by your end. 3. Demo availability - our counter is not having any demo in the price range above 20 k, in that case we are unable to showcase it to our customer. 4. Dealer is not having any knowledge about your company product. Every month we are facing this issue which adversely affect our sale and vice versa. We are in this business to sell but all this circumstances is leading us to think something wrong. We are not company employee so better company should take some strict action against these point and try to resolve the issues asap. This is tottaly clumsy that every time we need to have an argument on these topic. So i will like your team to have a visit to my counter and have a permanent solution on these matters. I have already informed senior managers like abm'zsm, asm of samsung but no one responded. Looking to hear from you soon asap Sanjeev mathuri Outlet name nirala mobile Outlet code. Bihd 4266 Outlet type. Rcm + Magadh colony gaya Mob num [protected] Was this information helpful? | |||||
Nov 9, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 23, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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