[Resolved] Samsung India — Tv

Lakshmana rao bheri

from Chennai, Tamil Nadu

Website:

www.samsung.com

I purchased tv from samsung, got some damage internally on screen (We did nt do ant thin). Now they are saying it comes in physical damage. They don't agree to do service. Sir just understand how a common user can bear this. It is under warranty

Dot on panel: november 2016

Ervice people are telling this is a power issue who will take care of power issue samsung company or tv buyer?, is that mean you are not capable to do good led tv's then why you people are selling this kind of tvs.

Company:samsung
Model:ledua24h4003arlx
Purchased date:[protected]
Ize:24inches tv

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May 23, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Apr 22, 2017

Updated by Lakshmana rao bheri I purchased TV from samsung, got some damage internally on screen(we did nt do ant thin) . now they are saying it comes in physical damage. They don't agree to do service .sir just understand how a common user can bear this. it is under warranty

Dot on panel: November 2016

service people are telling this is a power issue who will take care of power issue samsung company or TV buyer?, is that mean you are not capable to do good led TV'S then why you people are selling this kind of TVS.

Complaint reference Number::[protected]

company:samsung
model:ledua24h4003arlx
purchased date:[protected]
size:24inches tv

Verified Support

Apr 22, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd