[Resolved] Samsung India — tv replacement | |||
Since i have brought the tv i hve issue with my tv and no one ready to exchange or replacement my tv my ref number is @ samsung [protected] i want my tv to get replaced or i need an alternate model option to go with because since i buy this tv from samsung plaza i have been cheated and now a days no one taking responsibility for my replacement so please kindly i need help for this my tv issue pics updated in add photos option kindly look in to it thank you Was this information helpful? | |||
Aug 4, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 28, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd Jul 03, 2018 Updated by Chirag pateo Dear Sir / Madame Last week on friday i had word with some of your staff from head office team and i have been told we will call you back on monday and update for the same and i am not at all getting any satisfaction from your team and your samsung plaza from where i have brought the TV that guy now saying i cant do anything so u better deal with samsung only how can be this kind guys are working who doesn’t respect the customer when thy wants to sell the product thay saying anything and once their job done and where customer asked for anything in favour when customer having issues with product i am getting this kinda ans ... and my complaint has been solved yet still i dnt knw why m getting this message ( Thank you for contacting Samsung. We hope your query was answered satisfactorily. For future reference kindly quote [protected] at 180040-SAMSUNG[protected].) the completely damage piece has been sold from your samsung plaza just see my model i hve Brought in this year n MFG has written on box its OCT 2017 ... totally unfair Please kind look for it and i only need exchange in favour from your samsung and i hope you guys will do in favour of customer happiness Regards Chirag Patel  | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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plzz kindly intitate the my cliam money
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd