[Resolved] Samsung India — very bad quality high end refrigerator. | |
We bought a high end refrigerator from samsung from which water is leaking from the freezer into the fridge. The tech said due to brittle quality of plastics in the insolation foam this happened. Have the video in which the plastic is just coming of like dust in high end fridge. The company says it's irreparable and so we don't have to anything. After calling couple of times. They say ok we as per rules are not obligated to do anything it's your problem, but as a good will gesture will give rs10000. What nonsense. Why would i want 10000 for so costly high end fridge. Had similar experiences with their high end tv but to give warranty they got away asking bills which where lost. They had serial number and record but wanted the "bill". 3 useless high end products failed in this year in our house. Definitely the samsung quality is going down the drain day by day. Was this information helpful? | |
Jan 19, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Dec 11, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |
Add a Comment | |
61%
Complaints
18880
Pending
0
Resolved
11168
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment