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Samsung India — warranty issue in led televisions.

Dear sir,

Greetings from athulya living. We are a 5000 bed assisted living facility and have decided to order 1 samsung tv per bed.

As part of our first order we have ordered 27 samsung 32" leds for rs.19, 500 each out of which 1 tv is developing a black patch at the top right corner.

On complaining (Ref no - [protected]), your service person says that the fault can be fixed at a cost of rs. 13, 000.

I request you to resolve the issue at the earliest failing which i will escalate the issue to consumer court and consumer board legally.

Regards,
Swaroop krishnan. K.
[protected].
warranty issue in led televisions.
warranty issue in led televisions.
warranty issue in led televisions.
warranty issue in led televisions.
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Complaint Status


[Mar 17, 2018] Samsung India customer support has been notified about the posted complaint.
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    Samsung India
    Customer Care Service
    Customer satisfaction rating
    61%
    Complaints
    16394
    Pending
    0
    Resolved
    9764
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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