Samsung India — warranty issue in led televisions.
Greetings from athulya living. We are a 5000 bed assisted living facility and have decided to order 1 samsung tv per bed.
As part of our first order we have ordered 27 samsung 32" leds for rs.19, 500 each out of which 1 tv is developing a black patch at the top right corner.
On complaining (Ref no - [protected]), your service person says that the fault can be fixed at a cost of rs. 13, 000.
I request you to resolve the issue at the earliest failing which i will escalate the issue to consumer court and consumer board legally.
Swaroop krishnan. K.
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[Mar 17, 2018] Samsung India customer support has been notified about the posted complaint.
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