[Resolved] Samsung India — washing machine | |||||
Previuosly i have mailed but, yet my problem is not resolved. Last week parminderji came from samsung service center and telling that we will change the drum and the vibrator part. Previously three engineers came and visuled the machine, but didn't find the problem and the new engineer is coming and telling we will change the drum and vibrator part. But my is machine is newly, not far then one and half months, within one and half month i am facing this problem of clothes tearing and stitching breaking in washing. Yesterday i talked with mr. Sureindarji head of samsung service center, kalyan west. He told wait for two days, as the part will come, i will replace the part. But i have told him to change the machine and give replace of machine. Till now the clothes which are torn by machine, who will pay the loss to me. Please reply. How can i assure and also how i can promote that sasmung is best. If the new machine is giving this much problem, then i humble request you to replace the machine and send a new machine. I am not having faith in samsung. Other's promote me of samsung, so i buyied this product. Please submit me the mail id of senior person and also the contact number. To whom i can contact and talk. My registered mobile number is [protected] My mail id is [protected]@gmail.com Please revert me as soon as possible. Was this information helpful? | |||||
Oct 16, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 12, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||||
Add a Comment | |||||
61%
Complaints
18883
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment