Samsung India — washing machine

Address:

Thane, Maharashtra, 421306

As i have already talked with manuji about the matter.after changing the drum and the revolvar lower part, yet also clothes are tearing, getting distrotion, breaking stitch.

yesterday i haved with customer care, mr shukentu, i have explained him everything. he told me i will write to higher concern.and also i have told to him i am fadup from the machine, i have requested for refund.

now mr. sureindarji called from samsung service center and told you have direct contact with boc branch, you are not contacting us for the problem, but when the problem is not resolving, i have find the other way to solve my problems so, i am contacting on mail and getting response from gurgaon.

i have purchased the machine on emi from bajaj finserv and paying the emi, i have purchased the product for my regular use and i and my family had suffer a lots problem.

27th dec, 2016 i have purchased the samsung j5 mobile, in that i suffered a lot problems from samsung service center east branch. then i have mailed to samsung ceo mail id, i get response from their side and after a month my problem was resolved by the service center.

i wanted to promote the company name, but i am not satisfied from the quality. then how i can promote to others.

because mouth publicity is the best promoting mode.

please do the needful and refund me the payment.

my mail id is : [protected]@gmail.com
my number is [protected]

i require the contact number and the mail of the concern person, to whom i can cordinat.