[Resolved] Samsung India — washing machine | |||||
We bought a samsung front load washing machine in 2013 and the repairs started once the warranty completed and spent separately[protected] for small repairs and once every thing is done suddenly again got a problem related to drum shaft where the engineer informed it need to be changed and may cost upto 3200 and asked to send the machine to service centre to get it repaired.. Once everything is done they charged nearly 5000 where they said different reasons for the prices and we were left with no choice Wanted a correct explanation nor correct service Was this information helpful? | |||||
Nov 19, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 18, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18883
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd