[Resolved]  Samsung India — washing machine fully automatic

Address:421003

I have purchased samsung fully automatic washing machine on 15th nov & details u can search from my mobile num - [protected] & name - vikas achhra. But i have logged a complaint 3 days back that water flow in washing machine is taking time to fill the whole tub & from ur side ur engineer has also came but he said it works like that only & he was not ready to see also & not ready to talk also & he went back. When i logged this complaint i have specifically mentioned that tell engineer to come in morning before 11:30 am because after 11:30 am i will not be available but than also he came at between 4 - 5 pm. I mean what kind of service is this. Is samsung a big brand gives service to their clients like this. I must say poor after sales service & no support at all.

Kindly send someone who is responsible to give a proper service. My issue is water flow in washing machine from water tap is very very slow & it takes much time to fill the whole tub. Kindly send engineer according to that.
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Dec 24, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

My airtel no [protected] and [protected]...plz block my no and grant my application

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