[Resolved] Samsung India — washing machine not working | |||||
Dear sir/madam, I would like to inform you that i had purchased a washing machine on 29/05/2015. Coast was 24500 including all taxes. Being a mechanical engineer i am complaining you about the life period of this commodity. It should run minimum 5 years with out heavy fault. After purchasing there was minor error fault but this time it is a major fault i observed. Machine is not working due to jamming of shaft/motor. Previously i was complain a customer care but this time i am writing here as i think warranty period already over. I am attaching here my original bill for you reference and few details of previous complain. We are middle class family and working in pvt. Sector so our hard earn money have value after purchasing this type of costly commodity i expect good service from your side free of coast. Being a mechanical engineer i doubt about your material quality. Please take necessary action regarding my complain. Model no etc. Please find attache scan copy bill. Best reagrds Amarnath guha [protected] (Registered no.) [protected] (Wrking nobile no) Was this information helpful? | |||||
Jul 21, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 15, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||||
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