[Resolved]  Samsung India — washing machine repairs from service center but problem not resolved

Address:

North East Delhi, Delhi, 110032

Sir i have samsung washing machine model no.-wf8550nma/xtl have noise issue sounds like generator i complaint on customer care on sept. Picked from samsung service center kaiser electronics patparganj delhi -92. I have pay rs 7055 against bill cash receipt no. 4922 dated 5/09/17. Detail of spares they change drum, 2 bearings and seal. After few days the same problem comes again than i complaint on samsung customer care on 22/09/17, 26/09/07 and 27/09/07 the engineer from service center comes and visit the machine is taken back to service center for re-repair on first week of october than return washing machine after few days the machine is working ok... But after 15 days the same problem comes again i complaint than engineer visit take video as i complaint on 4/11/2017 after than i got message from samsung on 06/11/17 that your unit need to pick and repair at workshop but no response from service center after many calls and reminder the position is same no one is taking any action against complaint kaiser electronic or samsung only harassing the customer. I am chasing like mad for my complaint but no response from samsung. I request you to take necessary action to resolve my problem if not than i will not suggest to buy any product in future of samsung...