[Resolved]  Samsung India — washing machine service

Address:

629251

As i am a samsung customer regarding my washing machine service i have called[protected] to register
A complaint on nov 4 2017 at 3 pm call duration 8min 43 sec and they gave me refernce number[protected]Fake number not regisered with my name or address) and followed by this a representaive called me
And visited my home and inspected the machine and told us need to replace a part and he was oedering the spare and afer a week no response
From them i again calle the same customer care number on nov 12 2017 at 12:19 pm call duration 21mins 44 sec i told all above and then the women i spoke to told me
She is registering a new complaint and gave me a refernce number[protected]Fake numeber) and the representative called me and told me that the order was delayed and will come
For service once he received the item

On 22 nov 2017 i again called the same customer care number they are telling no complaint has been registed with my name
And when i ask about the above details they cut my call repeatedly.

But here all these are happening without registering my complaint. How can i trust your cutomer service? Without complaint registeration how can i allow them to service my machinne
Why are you allowing this kind of person a women in you customer support

This is the number [protected] i used to call

This is [protected] service rep number who visited my home 6 nov 2017
This is [protected] this person called me to confirm order on 7 nov 2017

This is[protected] this person called me on 15 nov 2017 to re ack for service

Will my machine get serviced