[Resolved] Samsung India — washing machine timer not working properly.

rewaa

from Bhopal, Madhya Pradesh

Address:

462023

I have purchased samsung fully automatic top loading washing machine (Wa60m4300hd) sl. No. 03wj5pbj904907 from reliance digital db mall bhopal on 4.12.2017.

I am facing a problem with respect to timer functioning. When the machine is started for a particular cycle, the time is initially indicated on the timer. However, invariably the machine's actual operation time is always more than the time initially indicated on the timer. Also, the timer gets stuck at a particular time for a long time, even up to 5 minutes.

Was this information helpful?

No (0)

Yes (0)

Nov 12, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2018

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

Oct 12, 2018

Updated by rewaa Dear Sir/Madam,

Thank you very much for your response. Required information is:

1. Mobile no. [protected]
2. E-mail : sunil.[protected]@rediffmail.com
Customer care ID : 2106047

Thanks again.

Oct 15, 2018

Updated by rewaa Awaiting further response from Samsung.

Oct 26, 2018

Updated by rewaa I am disappointed due to lack of response from Samsung even after so many days. I request Samsung to inform when my complaint would be attended to.

Related Samsung India reviews

View all 18883 Samsung India Reviews

Comments

vigneshvim123

from Chennai, Tamil Nadu

Am using Samsung A8+, Am facing a problem while attending calls. Am not able to attend the calls in 4G mode, Its because Switching between 4G to 2G or 3G is not happening on time. Have changed my SIM as well. Not getting good responds from Samsung Service centre(TVS Electronics Service, Nungambakkam, Chennai).