[Resolved] Samsung India — where is my product

Nikkill92

from Bengaluru, Karnataka

Address:	Krishna, Andhra Pradesh, 520007
Website:	Www.samsung.com

I ordered s3 frontier watch from samsung online on april 6th, they promised me to delivery with in 2 days but still now they didnt ship my product when i called customer support they are saying they dont know when they will ship, they are saying product is out of stock, but online it showing in stock. Worst response from samsung customer support they still didn't ship my product and they are saying they don't know when they will ship. My order id :[protected].

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Apr 12, 2018

Complaint marked as Resolved

Yeah they finally did ship my product thanks for the fast resolution, please don't bother customers, You are nothing without them.

Samsung India customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd