[Resolved] Samsung India — Worst service | |||
With in a seven days of new mobile purchas I m facing various problems like auto lock, display problems and last but noy the least mother board problems... at the very first time at seventh day of mobile purchase I need to go at customer service center and they just updated the software, second time I need to go there again to resolve same problems and they suggested to change display, now again today I visited your service center and they suggested to change mother board, I still cant understand what your service center want to prove?? In starting they just time pass with the mobile provlems and now they calculate 14 days from the purxhase date to replace this damage peice with new one. So I genuinely request you to please look in the matter and replace my phone with new one. Bill no:- [protected]. Was this information helpful? | |||
May 28, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 27, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
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