[Resolved] Samsung India — worst service | |||
Use s9 purchase date 24 march 2018 facing problems from the 3rd day of purchase visited service center more than 10 times still facing issues their service is worst even one plus service centers are 1000 times better than samsung's please don't buy any samsung product just wasted my 58k on this # their products r worst their service is more worst than it's product Was this information helpful? | |||
Apr 20, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Mar 20, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
2 Comments | |||
Comments
[protected]@gmail.com is my mail id
Samsung India Customer Care's response, Mar 27, 2019
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Myself Suhail Khan from Bangalore.
I have ordered Samsung M30 on 7th March. It's been 6 days, still they haven't dispatched my mobile.
Contacted customer service also, they are saying whatever written in my product status.
Order details
Device name: Samsung M30
Order date: 7-3-2019
Order I'd: [protected]
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd