[Resolved]  Samsung India — worst service of samsung mobile service center chunniganj(kanpur)

Address:Kanpur, Uttar Pradesh, 208010

On the 3rd july, I went to your Chunniiganj service center(kanpur) for repairing my charging connector of my mobile phone. samsung service center employee changed my connector and charge 750 rupees but my mobile screen is not fully set up and staff told me that they will be set automatically. But on 5th july moisture came in my mobile phone screen and I again went to service CENTER regarding my problem and executive told me that your screen is damage and it will cost 3, 900 rupees but Due to the fault of service center employee my mobile screen has got damaged but he totally denied it and said that it was spoiled by your mistake. Because of this kind of services, samsung reputation is getting worse, so take proper action against the service center and against the employee. And give me justice.

Regards
Sanjay pandey
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Aug 6, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Hello sir
Our refrigerator buy from one year and it make vary high noise and vibrating highly and it is very high heated so solve it
Refrigerator is in waranty period
Samsung India Customer Care's response, Jul 11, 2018
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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