[Resolved] Samsung India — Wrong billing | |||||
A complaint of low heating in my microwave was launched to samsung India. While the microwave was checked by service engineer due to wrong procedure of checking the same the transformer of the microwave was burnt. Now samsung India is charging the cost of transformer also for replacement whereas the same was burnt due to mishandling of service engineer. Was this information helpful? | |||||
Feb 25, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 24, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience team Samsung India Electronics Pvt Ltd (SW Asia RHQ) | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18886
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Recently that is on Sunday 14th Jan . TV display panel got dark and it got burst.
no picture coming .
Service person came and told TV display panel is lost and life is only for 5 years.
So Samsung quality is worse than anything.
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)