[Resolved]  Samsung — mobile j7 nxt

Respected sir
I buy my Samsung j7 next mobile in four month there is charging problem after I go to leminten road Samsung service centre the fail to repair charging issues problem plz help me out what I do. only four month I use my new phone in proper way. I think they are doing this becaus my phone is in warrenty and they don't get any commission.
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Aug 6, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

My phone's media speaker is off automatically, and not working since 2 days. My is phone is just 2 weeks old. I don't know how is this happen. My phone not even dropped. How bad samsung making their products.
Samsung India Customer Care's response, Jul 6, 2018
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Wrong information told to customer
Samsung India Customer Care's response, Jul 6, 2018
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
My Samsung refrigerator RT-26 HCLB1/CTL ...cooling is not working.compressor not getting switched on...
Samsung India Customer Care's response, Jul 6, 2018
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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