[Resolved]  Samsung — Money got deducted but order is not placed

On[protected]:58pm) i did try to place a order for galaxy buds live on Samsung online store.But, the problem was the money was deducted from my paytm wallet but the order was not placed.I didnt even got any order confirmation mail or further updates.I mailed to samsung customer care regarding this issue & got revert where ticket id is 28075222.I even contacted samsung customer care, but there was not quite appropriate response.From the respective bank i came to know the transaction was successfull and money is on your side.Please look into this problem and provide the refund.
Please find further details below.
samsung native order id:[protected]
paytm id: [protected]@paytm
paytm wallet txn id: [protected]